Information about the migration from Fusang Exchange to Block Tree Ltd.
Fusang Exchange is changing its focus to serve regulated financial institutions exclusively, similar to traditional stock exchanges. As part of this strategic shift, retail and individual client accounts are being transferred to Block Tree Ltd, which is better positioned to serve individual investors directly.
Yes. Block Tree holds the status of a licensed fund management company, regulated by the Labuan Financial Services Authority (Labuan FSA). This ensures your assets and accounts remain under proper regulatory oversight.
The migration is mandatory for compliance and security purposes. However, clients may request to transfer their assets to another broker member or an external provider before the migration deadline. If you wish to explore alternative arrangements, please contact our support team.
Assets belonging to clients who do not provide consent will be treated as unclaimed assets and custodised in segregated wallets in accordance with regulatory requirements. We strongly encourage all clients to provide their consent to ensure uninterrupted access to their accounts and assets.
The platform implements robust security measures and encryption protocols aligned with legal requirements. Both Fusang Exchange and Block Tree maintain strict data protection standards to ensure your personal and financial information remains secure throughout the transition.
The deadline for the migration was December 11, 2023. After this date, unconsented balances are moved to an unclaimed asset pool managed in accordance with regulatory guidelines.
Clients received a notification via email containing a link for electronic consent. If you did not receive this email, please check your spam/junk folder or contact our support team at support@fusang.co.
By providing consent, you grant Fusang Exchange the rights to transfer your digital identity and associated assets to Block Tree Ltd. This includes your KYC documentation, account details, and asset holdings.
Consent may not be easily revocable due to regulatory and operational considerations. Once the migration process has been initiated, reversing it requires significant administrative and compliance procedures. Please ensure you understand the implications before providing consent.
Your balances remain accessible and transferable until the migration deadline. After migration, your complete holdings will be available through your Block Tree account.
FSC tokens continue to be administered by Fusang Custody Ltd. For clients who do not provide consent, tokens are held in trust in accordance with regulatory requirements.
The trading status of FSC tokens depends on Fusang Corp's IPO decisions. Updates will be communicated separately to all token holders.
The FSC token is non-tradable at the moment. Movement outside the platform is currently not supported.
There is no split nor consolidation of the FSC tokens. The migration does not affect the fundamental value or quantity of your holdings.
Yes. Please contact our support team at support@fusang.co to initiate permanent account closure. Our team will guide you through the process and ensure any remaining balances are properly handled.
Contact our support team to arrange identity verification via Zoom. Once your identity is confirmed, new 2FA credentials will be issued to restore access to your account.
A dedicated support email will be available post-migration for all Block Tree account queries. In the interim, please contact support@fusang.co.
There is no cost charged for maintaining your account in Block Tree.
Your data receives protection through stringent data protection measures and encryption protocols. Both Fusang Exchange and Block Tree adhere to comprehensive privacy and security standards to safeguard your personal and financial information throughout the entire migration process.
You can reach our support team via email at support@fusang.co. For detailed guidance on the migration process, please refer to Fusang's Guidance Note document which provides comprehensive information about all aspects of the transition.
There are no fees charged for the account transfer itself. However, standard fees apply when assets are withdrawn to external wallets.
There are no changes to the fee structure. Block Tree maintains the same trading and settlement fee rates that were in effect on Fusang Exchange.
The full migration is expected to take approximately one week. Clients will be notified upon completion of their account transfer, after which trading can resume.
After providing positive consent and completion of the migration process, all your holdings including FSC tokens will be visible in your Block Tree account.
You will use the same login credentials to access your new Block Tree account. No changes to your username or password are required.
