How to register and verify your Fusang account.
To activate 2FA on your account:
Once activated, you will be required to enter a code from your authenticator app each time you log in.
An authenticator app provides dual-factor authentication (2FA) for your account. It generates time-based one-time passwords (TOTP) that add an extra layer of security beyond your username and password.
Even if someone obtains your password, they cannot access your account without also having access to your authenticator app. Popular authenticator apps include Google Authenticator, Microsoft Authenticator, and Authy.
Common reasons for identity document submission errors:
| Error | Cause |
| --------------------- | ---------------------------------------------------------------- |
| Invalid document type | The document submitted is not an accepted form of identification |
| Bad image upload | The image is blurry, too dark, or partially cropped |
| Photocopy submitted | A photocopy was submitted instead of the original document |
| Face mismatch | The photo on the document does not match the selfie provided |
| Expired document | The identity document has passed its expiry date |
| Non-Latin characters | The document contains characters that cannot be processed |
Please ensure your document is valid, clearly photographed, and matches your profile information.
Common reasons for proof of address submission errors:
| Error | Cause |
| --------------------- | ----------------------------------------------------- |
| Bad image quality | The document image is unclear or illegible |
| Invalid document date | The document is older than 3 months |
| Invalid document type | The document type is not accepted as proof of address |
Accepted documents include utility bills, bank statements, and government-issued correspondence dated within the last 3 months.
You may qualify as a Sophisticated Investor by providing one or more of the following documents:
The specific requirements vary by investor category:
High-Net-Worth Individual: Must demonstrate net personal assets or net joint assets exceeding the prescribed threshold, or gross annual income exceeding the prescribed level.
High-Net-Worth Entity: Must demonstrate total net assets exceeding the prescribed threshold as per the most recent audited financial statements.
Accredited Investor: Must meet regulatory criteria as defined by the applicable securities regulations in your jurisdiction.
Please contact our support team for detailed requirements applicable to your situation.
Know Your Customer (KYC) procedures are required to comply with international standards set by the Financial Action Task Force (FATF). These procedures help:
KYC is a regulatory requirement for all licensed financial services providers, and Fusang takes its compliance obligations seriously.
Fusang does not support clients from the following jurisdictions:
United States: US persons may be able to access certain services subject to additional documentation requirements, including submission of applicable W-forms and supplementary documentation. Please contact our support team for guidance.
To register as a Corporate Investor, follow these steps:
