How do I make a withdrawal of cryptocurrencies?

If the cryptocurrencies are sitting in your trading account, you will require to move them to Fusang Custody first, only then you can transfer them to an external wallet.

STEP 1: Move cryptocurrencies from Fusang Exchange to Custody

       

  • In the Portfolio tab (1), select the cryptocurrencies you want to withdraw (2), then select ''Move to custody'' (3)
  • Input the desired withdrawal amount (4)
  • Click on the ''Submit transfer'' button (5)
  • Input the 2FA code and confirm the transfer
  • The transfer will be reflected under the Custody Balance column in your Portfolio once the request has been approved by Fusang
  • Kindly refer here for Fusang processing policy

STEP 2:  Transfer cryptocurrencies out from Fusang Custody to external wallet* 

  • In the navigation bar of your Fusang account, click on the Withdrawal tab (1).
  • Select the cryptocurrency that you would like to withdraw in the Asset dropdown menu (2)
  • Input the recipient wallet address (3).
  • Input the desired withdrawal amount (4).
  • The transfer will incur a network fee charged by the Blockchain and will be auto calculated (5)
  • Click the confirm button to submit the withdrawal request (6)

*The transfer will incur a network fee which is charged by the Blockchain. Please ensure your wallet has sufficient fund to bear the fee before the transfer, if not the transfer will be rejected.