FUSANG Support
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Account Management
About FUSANG
Who can join FUSANG?
Account Management
How do I get started?
2-Factor Authentication (2FA)
Identity Verification
FUSANG Exchange
FUSANG Vault
Change of Basic Information
Account Recovery
FSC Digital Shares
About Fusang Corp
About FSC Token
Issuers
Getting started
Issuance and listing
Deposits and Withdrawals
Deposit
Withdrawal
Custody management
Legal
Facts You Should Know
What is cryptographic authentication?
What is a Bitcoin?
What is a smart contract?
What are Digital Securities?
Back to home
FUSANG Support
Account Management
About FUSANG
Who can join FUSANG?
Account Management
How do I get started?
2-Factor Authentication (2FA)
Identity Verification
FUSANG Exchange
FUSANG Vault
Change of Basic Information
Account Recovery
FSC Digital Shares
About Fusang Corp
About FSC Token
Issuers
Getting started
Issuance and listing
Deposits and Withdrawals
Deposit
Withdrawal
Custody management
Legal
Facts You Should Know
What is cryptographic authentication?
What is a Bitcoin?
What is a smart contract?
What are Digital Securities?
Account Management
How to sign up for your FUSANG Account and maintenance.
How do I get started?
How do I create an account as an individual investor?
How to create an account as a corporate investor?
How to make my first trade?
2-Factor Authentication (2FA)
How do I activate two-factor authentication (2FA)?
What is an authenticator app and why do I need it?
Identity Verification
Why do I get errors when submitting my I.D. (identification document)?
Why do I have to type my full name as shown on passport?
Why can't I submit my proof of address?
Why does it have to be utility bills?
Why does Fusang need to know if I qualify as a Sophisticated Investor (SI), Professional Investor (PI), Accredited Investor (AI)?
Why does FUSANG need to know where my wealth accumulated from?
Why does FUSANG need to know so much information just to create a trading account?
See more
FUSANG Exchange
Trading Fees Structure
How do I download my account statements?
FUSANG Vault
What is Fusang Vault?
How does FUSANG protect user funds and securities holdings?
Are cryptocurrencies under FUSANG Vault’s custody held in segregated accounts?
Change of Basic Information
I changed my residential address.
I want to change to a different email address.
I need to update my contact number.
Other changes to my information
Account Recovery
I cannot find the email with QR Code to setup 2FA code after registering on FDI, how do I get it?
Help! I forgot my password!
My Fusang account may have been compromised
I lost my phone, how do I get my 2FA code now?
